AIG was awarded the ‘SME Insurer of the Year’ title at the annual MENA Insurance Review Awards, the top awards ceremony for the regional industry.

The MENA Insurance Review Awards recognise insurers, reinsurers and brokers that have demonstrated exceptional customer service and innovative product development over the previous year.

AIG launched its SME segment in 2010, and was the first company in the UAE to provide an online platform for SME solutions.

Melina Argyriou, Head of SME Package Insurance MENA at AIG, said: “The SME award is a credit to our teams across the region, who work hard every day to deliver fantastic service and great value to our customers. They are why we have been able to build AIG into one of the strongest providers of insurance and reinsurance in this region over the past 60 years.”

AIG’s SME segment is aimed at businesses with annual sales or insurable assets at a single location of less than USD10 million, and has grown 200% in the last four years.

She added: “We know SME clients want simple and straightforward processes when purchasing insurance. We designed our products with that in mind, so that they can focus on their core business. Our SME proposition delivers exceptional value to clients in terms of coverage, automation, flexibility and world-class claims service.”

The MENA Insurance Review awards took place at the Ritz Carlton, Dubai International Financial Centre.

The criteria set for the in-country insurance winners included demonstrating sustainable growth, strong market share, a diversified range of products, corporate governance and leadership, innovation and an overall sound business model.

AIG was also recognised for its North Africa operations, winning the ‘North Africa Insurer of the Year’ award.

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